Refund

Cancellation
We accept order cancellation before the product is shipped or you do not receive your package within the timeframe specified for each individual product. If the order is cancelled you will get full refund. 

Return or exchange item within 7 days will be effective after receiving the item. We do not accept product for return unless items are defective that was caused by seller, in which case they will be replaced, subject to availability, or refunded at buyers discretion. To be eligible for a return, your item must be unused, packed well in the same condition that you received it, and the re-sale is uninfluenced. It must also be in the original packaging.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. Please contact our customer service at support@smartliving-products.com to get the return address.

Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.